Snapchat has become a popular social media app with millions of followers. Many Snapchat users cannot imagine their life without the App in the present times. However, it might happen that Snapchat is not working properly.
There could be many reasons why Snapchat is facing problems in functioning properly. It could be anything from a poor internet connection, a software error, or a technical issue on the platform. Well, in any case, you have nothing to stress about. With our 8 easy fixes, you can fix any problem with Snapchat.
8 Tips to Fix Snapchat Not Working (2023)
Snapchat might not be working for a variety of reasons. We have listed all the potential reasons along with some quick and effective solutions. Here are 8 tips to fix Snapchat not working:
Check If Snapchat Service Is Down
Social media apps like Snapchat often encounter technical glitches due to which their service is down. Any such issue might have arisen with Snapchat and it might be down. Here’s how you can know if Snapchat’s service is down:
- Check Reddit or Twitter: When Snapchat is down, its users move to apps like Reddit or Twitter to voice their concerns regarding the same. If you check these apps you might know whether Snapchat is down or not.
- Search news reports: When any app face outage on a larger level, several news sites report about it. Thus, if Snapchat is down there might be news articles on the web about it.
- Use Down detector: Websites like Down detector help you know whether any social media app is down or not. It might help you check if Snapchat’s service is down.
If you indeed figure out that Snapchat is down, wait for some time for Snapchat’s service to get restored to normalcy. Once it does, you will able to use Snapchat without any issues.
Close Snapchat and Re-Login
Try closing Snapchat and restarting it once again to see if it’s working properly. If this does not fix the problem, try logging out of your account and then logging back in. This might be one of the easiest ways to solve the problem.
Here’s how you can log out and re-login on Snapchat:
- Open Snapchat and “Login” to your account.
- Now locate your “profile icon” or “bitmoji” in the top left corner.
- Now on the profile page, locate the gear-shaped icon called “Settings”.
- Scroll down to choose the option “Logout”. In the pop-up that appears, reconfirm your action.
- Once logged out, enter your account username and password to login back into your account.
Restart Your iPhone or Android Phone
Often a simple restart is all you need to fix any issue. The quickest way to fix Snapchat’s not working issue is by restarting your mobile. Switch off your Android or iOS device and then restart it again. Once, it restarts, use Snapchat to check if the problem is fixed.
Check Your Internet Connection
If you do not have good internet connectivity, then Snapchat might not work properly. Ensure you are in a region that either receives a good wifi connection or a good cellular data network.
Moreover, if you are facing a problem with your wifi connection, ensure that wifi’s cable and modem are properly connected and reboot them if necessary.
To fix any problem with cellular data, it is best to contact your cellular network operator and report the issue. If you are in a location with poor internet connectivity, move your device to a location where you can receive a proper Internet connection.
Force Restart Snapchat App
It might happen that there is a glitch in the software of Snapchat. To resolve the issue you will have to force restart the Snapchat app. We have listed the steps below to force restart Snapchat:
- Go to the place where Snapchat is located on your device. Now tap and long press on the Snapchat icon.
- Next, a pop-up will appear, tap on the “i” button which will appear on the pop-up. This will open the “App info” page.
OR
You can also go to “Settings” on your Android device. Now locate Snapchat and tap on it to open the “App info” page.
- On the “App Info” page, choose the option “Force Restart”. If a pop-up appears, confirm your action by pressing “OK”.
Clear Snapchat App Cache
There are some temporary files stored in any app’s storage. If this data called cache gets corrupted, it hinders the proper functioning of that app.
Thus, another reason why Snapchat is not working properly for you is that Snapchat App Cache is corrupted and you need to clear it. Here’s how you can do it for your devices:
For Android devices-
- Go to your Android device’s ’“Settings”. It is often available in the form of a gear-shaped icon.
- Now go to “Apps” and next locate the Snapchat App. Tap on it to open the “App info”.
- Next, choose ” Storage and Cache” followed by Clear “Cache”.The Snapchat cache from your Android device will be cleared.
For iOS devices-
- Go to your iOS device’s ’“Settings”. It is often available in the form of a gear-shaped icon.
- Now go to “Apps” and next locate the Snapchat App. Tap on it to open the “App info”.
- Now look for “Account Actions” and hereinafter tap on “Clear Conversations”. You can also choose to “Uninstall” Snapchat to clear the cache. If you choose to uninstall as an option, reinstall the app and it might work properly.
Update Snapchat App
If you are using an outdated version of Snapchat, it is bound to not work properly. Check for any recent updates and update Snapchat if any new update is available. To update Snapchat, you need to open your App store and check for any new updates.
It is advised to turn on automatic app updates for Snapchat. It will ensure you do not have to manually update Snapchatevery time and do not miss any updates. Once you use Snapchat on its latest version, it will surely run smoothly.
Snaps Aren’t Sending? Clear Conversations in Snapchat
If you have tried everything possible, but still your Snapchat is not working, your last resort might be to clear conversations in Snapchat. Please note once any conversation is deleted, they are not recoverable. So please be careful and think it through before taking the design to clear conversations.
Here’s how you can clear any conversation:
- Open Snapchat and “Login” to your account.
- Now locate your “profile icon” or “bitmoji” in the top left corner.
- Now on the profile page, locate the gear-shaped icon called “Settings”.
- In Settings, locate “Account Action” and tap on it. Next, choose “Clear Conversations”.
- Now, you will see a list of all your friends with an “X” in front of their names. Tap on “X” next to the friend’s name whose conversation you want to clear.
Frequently Asked Questions
What to do when Snapchat is not working?
Snapchat might not work for a variety of reasons. Try updating the app or clearing the cache for it to work properly. Also, make sure to have a proper Internet connection. You can even try to restart Snapchat or restart your device. We have listed all the solutions above in detail.
Why is Snapchat crashing?
Snapchat might be crashing because there is a technical glitch or Snapchat is down. Besides, if you are using an outdated version, then it might also lead to Snapchat crashing.
Whatever, the reason might be there are plenty of solutions to fix Snapchat issues. You might want to have a look at the above-given solutions.
What does Clear Cache do on Snapchat?
Sometimes, clearing the cache might be the solution users are looking for to fix issues with Snapchat. The cache is temporary files that get corrupted and hinder the proper functioning of the apps like Snapchat.
However, please note that once you clear the cache all unsent messages or unsaved snaps might get deleted.
Easy Solutions to Fix Snapchat Not Working Issues
We really hope that all the easy solutions to fix Snapchat, not working issues, we have detailed prove to be helpful to you. Snapchat, like all other social media, is prone to errors and glitches,
however, there are many solutions to fix the issues. Just remember to follow this guide every time you encounter problems on Snapchat and you are good to go. Happy Snapchatting!
